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About The Centre

Location

Centre In The Square is located at:
101 Queen Street North
Kitchener Ontario • N2H 6P7

Parking & Maps
Centre In The Square - the best route to entertainment!
Click here for a map that will take you to our door.
Click here for a close up map of streets

Parking at Centre In The Square
Please plan to arrive at least 1/2 hour before show time. Click here for a map of car parking facilities.

Downtown Parking Garages Near Centre In The Square
Click here for a map of downtown parking lots.

Bus Parking
Click here for a bus parking map.


Driving Directions

From Cambridge, Guelph, London, and Toronto
Click here for detailed directions to Centre In The Square.

Centre In The Square via Google Map

Directions from Cambridge:
Estimated driving time: 20 minutes
Approximate distance: 20 km

• Take Highway 401 West toward London
• Exit at Highway 8 West (exit number 278) toward Kitchener-Waterloo
• Continue on Highway 8 (becomes King Street)
• Keep to the left lane through the construction to remain on King Street / Hwy 8
• Immediately after the Highway 7/8 interchange, turn right onto Montgomery Road
• Turn left onto Weber Street
• Remain on Weber until Queen Street North, one block past Frederick Street
• Turn right onto Queen Street North
• Centre In The Square is located about two blocks up Queen, on the right, just past
• Ahrens Street. Parking is just before The Centre

Directions from Guelph:
Estimated driving time: 30 minutes
Approximate distance: 25 km

• Leave Guelph driving west on Woodlawn (Highway 7)
• After entering Kitchener, Highway 7 becomes Victoria Street
• Take Victoria over the Conestoga Parkway (Highway 85/86)
• Turn left onto Lancaster Street West
• Turn right onto Queen Street North (your first right)
• Centre In The Square is located about two blocks down Queen, on the left, just past
• Ellen Street. Parking is just past The Centre, to your left

Directions from London:
Estimated driving time: 1 hour, 20 minutes
Approxmiate distance: 110 km

• Take Highway 401 East toward Toronto
• Exit at Highway 8 West (exit number 278B) toward Kitchener-Waterloo
• Continue on Highway 8 (becomes King Street)
• Keep to the left lane through the construction to remain on King Street / Hwy 8
• Immediately after the Highway 7/8 interchange, turn right onto Montgomery Road
• Turn left onto Weber Street
• Remain on Weber until Queen Street North, one block past Frederick Street
• Turn right onto Queen Street North
• Centre In The Square is located about two blocks up Queen, on the right, just past
• Ahrens Street. Parking is just before The Centre, to your right

Directions from Toronto:
Estimated driving time: 1 hour, 15 minutes
Approximate distance: 107 km

• Take Highway 401 West toward London
• Exit at Highway 8 West (exit number 278) toward Kitchener-Waterloo
• Continue on Highway 8 (becomes King Street)
• Keep to the left lane through the construction to remain on King Street / Hwy 8
• Immediately after the Highway 7/8 interchange, turn right onto Montgomery Road
• Turn left onto Weber Street
• Remain on Weber until Queen Street North, one block past Frederick Street
• Turn right onto Queen Street North
• Centre In The Square is located about two blocks up Queen, on the right, just past
• Ahrens Street. Parking is just before The Centre, to your right


Ticket Centre Information

Centre In The Square sells tickets for the following:
all shows taking place at Centre In The Square, as well as for the following organizations:

• Kitchener Memorial Auditorium (including Kitchener Rangers and other events),
• Kitchener Waterloo Little Theatre
• Registry Theatre,
• Elmira Theatre Company
• Grand Philharmonic Choir
• Kitchener-Waterloo Symphony


METHODS OF PURCHASING TICKETS

Buy Online
Online orders can be made with Visa or MasterCard only.
The credit card used to make a purchase on-line or by phone is required when picking up tickets at the Box Office

There is a per ticket convenience fee applied to the ticket price when ordering online. All online orders also incur a $3.75/order handling fee.

Phone the Ticket Centre
519.578.1570 or toll free 1.800.265.8977

Phone orders require payment with Visa, MasterCard or American Express.
Tickets are not held without payment. There is a service charge of $4.25 per ticket to a maximum of $17 per order. All phone sales are final and no refunds are given.

Phone orders are mailed or held at the Ticket Centre at the customer's request.

In Person
Centre In The Square is located at 101 Queen Street North in Kitchener. There is free parking available in the ring driveways near the Ticket Centre for ticket purchasers.

By Mail
Mail your ticket request to
Centre In The Square Ticket Centre,
101 Queen Street North,
Kitchener, Ontario N2H 6P7

Mail Order
Please include your full name, address, telephone number, show request, number of seats required and price per ticket. Please also make sure that you include your signature with your order. Method of payment can be cheque, money order, Centre gift certificate or charge card. There is a $5 handling charge per mail order.

By Fax
The Ticket Centre fax number is 519.578.1543. Please include your full name, address, telephone number, show request, number of seats required and price per ticket. Method of payment must be with charge card. Please include your signature with your order. There is a $5 handling charge per fax order.

At Other Outlets
For your convenience, tickets for events at Centre In The Square can be purchased at the locations listed below.

At the ticket outlet you will pay for your tickets, plus a service charge. The outlet will call The Centre for seat locations and present you with a voucher which you exchange at The Centre for the actual ticket.

City of Waterloo Box Office
101 Father David Bauer Drive
Waterloo, Ontario N2J 4A8
519.886.2375
Noecker Travel Ltd.
123 Metcalfe Street
Elora, Ontario N0B 1S0
519.846. 5307
Robert Q Travel
21 Wellington Street North
Woodstock, Ontario N4S 6P1
519.539.8124
T. J. Travel
64 Albert Street
Stratford, Ontario N5A 3K6
519.273.2929

The Ticket Centre accepts - Visa, MasterCard, American Express, Cheque, Cash, Interac, Money Orders, Centre Gift Certificates.


Ticket Centre Hours

Regular Hours
Monday to Friday 10am - 8pm
Saturday 10am - 6pm
Closed Sunday

Summer Hours (in effect July 2 until Labour Day)
Monday to Friday 10am - 5pm
Closed Saturday & Sunday

Click here to Buy Online 24 Hours Per Day!
Throughout the year - regardless of regular Ticket Centre Hours, on show days the Ticket Centre window is open 2 hours prior to curtain time until at least 30 minutes past curtain time.

In addition to tickets to The Centre, the Ticket Centre sells gift certificates, coat check tickets, refreshment tickets, parking vouchers and Centre Star Memberships.


Group Sales

Gather by the masses and save!

Groups of 15 or more receive discounts on most performances at Centre In The Square. Groups never wait in line at the Ticket Centre! With the assistance of our Group Sales Co-ordinator you may order tickets on a special telephone line, in advance of the general public and with no service charges.

Contact Kerry Rajotte, Group Sales Co-ordinator at (519) 578-5660 ext. 241 or 1-800-265-8977, or via email krajotte@centre-square.com to reserve the approximate number of tickets. The Group Sales Co-ordinator will also be happy to assist you with parking directions, accommodations, restaurant choices, or perhaps planning a tour or reception.

How to place an order for your group:
Determine the performance for which you would like to organize a group.
Determine the approximate number of tickets required - remember, everyone, regardless of age, must have a ticket.

Your tickets will be held for you until an agreed upon period of time*. Usually, a deposit is not required. At the agreed upon time, groups must confirm the exact number of tickets required and payment must follow. Cheques, money orders, Visa, MasterCard and American Express are accepted. There are no refunds on tickets.

*Some shows have restrictions to holding tickets and therefore must be paid for at time of purchase.

Bus Parking for Groups
Use this map (click here for map) for directions for bus parking for the Centre In The Square events. Bus parking is available at Kitchener Memorial Auditorium (click here for map) only when parking has been arranged with the Auditorium (usually for school matinees)



History

An acoustical and architectural jewel, Centre In The Square, was designed by Rieder, Hymmen and Lobban, and opened in September, 1980. The cost to build The Centre was just over $11 million.

The focal point of the spacious building is the Raffi Armenian Theatre, one of North America's most expansive, acoustically- superior halls. Specially-designed to deliver optimal acoustics, performers rave about how they are heard with the same warmth and brilliance in the very last row as in the first.

The 2,047-seat design offers exceptional, unobstructed views of the stage, which is one of the largest stages in North America. As well, The Centre offers state-of-the-art sound, lights and theatrical systems. In addition, a design priority was to facilitate recording and broadcasting.

Located within The Centre is The Studio, a multi-purpose space used for receptions, rehearsals, cabarets and private functions.

Also located in The Centre is the Kitchener/Waterloo Art Gallery which boasts excellent exhibit spaces.

The Kitchener-Waterloo Symphony calls The Centre home for its main performance space. The Symphony acknowledges that the splendid acoustics of The Centre are an important element to its success.

Every year, approximately 190,000 audience members attend a variety of events including everything from dance, symphony, international stars, children's performers, mega-musicals, comedians, to magic and more!

The Centre is also a location-of-choice for corporate meetings and private functions.

The Centre offers a performance space second to none. Areas groups who use The Centre's stage on a regular basis include the Kitchener-Waterloo Symphony, Grand Philharmonic Choir and Kitchener Waterloo Musical Productions.

Owned by the City of Kitchener, The Centre was incorporated in 1981 as a corporation without share capital. The Centre is governed by a 14-member board, which includes the mayor, three city councillors, and eight citizens appointed by Kitchener City Council.

In 1997, in response to a technical audit, which was undertaken as part of The Centre's Strategic Plan, the board established a fundraising committee which was charged with the responsibility of securing a major donor.

In January, 1998 such a donor was announced; Klaus and Anna Woerner and their family, of ATS Automation Tooling Systems, gave The Centre a gift of $5,000,000 over 5 years. This gift, unprecedented in its munificence, illustrates the Woerners' deep commitment to the arts and to the community.

During the summer of 1998, The Raffi Armenian Theatre was the focus of renovations as some of the Woerner gift was used to replace the seats, curtains, and banners to give the hall a modern, new look.

In 2003, an InnovaSon Sy80 digital live mixing console was installed in our Raffi Armenian Theatre. The first of its type to be installed in Canada, the Sy80 console will be used to mix a wide variety of performances. The console was selected to replace the analog console at the theater for a combination of reasons, as chief engineer Bob Luffman explained: "This console has allowed The centre to handle much larger and more sophisticated productions and because it is digital allows for a much faster set-up time. The Sy80 console is used to mix a wide variety of performances."



2010 Board of Directors

The Centre In The Square is governed by a 14-member board, which includes the mayor, three City of Kitchener councillors, and eight citizens appointed by Kitchener City Council. Board members can be appointed for two, three year consecutive terms after which they must leave the board for one year before applying for re-appointment.

Everyone is welcome to apply for a position on The Centre's board. Positions are advertised in the paper, by the City of Kitchener, as they become available.

The General Manager, who heads The Centre's work force, reports directly to the board. Under the General Manager are approximately 20 full-time staff and as many as 150 part-time employees (receptionists, ushers, box office staff and stage crew).

Mary Bales

Murray Gamble

John Gazzola, Councillor

Barry Hunt

Tim Jackson, Chair

Astrid Kropp

Geoff Lorentz, Councillor

Michael Marshman, KWS Representative

Shawn Mathers

Marcus Shantz, Vice Chair

David Strucke

Berry Vrbanovic, Councillor

Rick Weiss, KW Art Gallery Representative

Carl Zehr, Mayor



Full Time Staff

All staff members can be reached at 519.578.5660

To contact an employee at Centre In The Square, place their first name initial
and last name in front of @centre-square.com (i.e. jsmith@centre-square.com)

Brenda ASSELSTINE, Director of Programming & Marketing ext. 215

Steve CASSAUBON, Head Carpenter ext. 294

Jim CONSTABLE, Assistant Carpenter/Flyman ext. 232

Deborah CURRIE, Director of Development ext 251

Jamie GRANT, General Manager ext. 238

Jo-Anne GRIFFIN, Finance Assistant ext. 233

Margie HOGG, Ticketing Services/Yield Management Coordinator ext. 236

Terry HYNES, Master Electrician ext. 249

Bob LUFFMAN, Crew Chief/Sound Engineer ext. 210 & 235

Judy MANSFIELD, Payroll Specialist, 250

Sharon McMORRAN, Assistant General Manager/Director of Finance ext. 229

Peter MEIER, Development Officer ext 295

Bill NUHN, Director of Ticketing, Human Resources and Information Technology ext. 213

Kris OZOLINS, IT Administrator ext. 306

Adam QUALTER, Head of Props ext 223

Kerry RAJOTTE, Marketing Assistant ext 241

Ron SEIP, Assistant Electrician/Projectionist ext. 245

Bill SHARPE, Chief Maintenance Engineer ext. 220

Rob SONODA, Director of Operations/Technical Services ext. 268

Michael STEINMANN, Senior Accountant ext. 211

Jason TREUSCH, Maintenance Assistant ext. 220

Christine WILKEN, Operations Services Assistant, ext. 109

Lisa WILLIAMS, Box Office Supervisor ext. 242


Employment Opportunities

Technical Staff Directory

Any or all of the people listed below would be pleased to provide any additional information or explanations as required concerning Centre In The Square technical specifications.

All technical personnel required for any event taking place at Centre In The Square are supplied by Local 357 of The International Alliance of Theatrical Stage Employees and Moving Picture Machine Operators of the United States of America and Canada. Carpenter of Yellow Card Travelling Shows should send the yellow card to:

Larry Miller
Business Agent
I.A.T.S.E. Local 357
437 Lausanne Crescent
Waterloo ON
N2T 2X6
Phone: 519.746.7474
Fax: 519.746.3030

Staff
Centre In The Square stage technical staff are listed below.
These people can be contacted by calling Centre In The Square administration.
Telephone number 519.578.5660
Fax number 519.578.9230

Bob Luffman, Crew Chief/Sound Engineer ext. 210

Steve Cassaubon, Head Carpenter ext. 294

Terry Hynes, Head Electrician/CADD Services ext. 249

Adam Qualter, Properties Master ext. 223

Jim Constable, Assistant Carpenter/Flys ext. 232

Ron Seip, Assistant Electrician/Projectionist ext. 245


Cadd/Computer Information/Technical Information

Centre In The Square Floor Plan and Elevation

To download any of these files, right click and select "Save Target As..."
Note: DXF files are AutoCad 2004 format.

(You may open PDFs by left clicking on them if you wish.)

DXF version of the The Centre In The Square Stage Floor Plan including the Front Of House Lighting & House Hang. (825 KB)
Visual CADD(VCD) version of The Centre In The Square Stage Floor Plan including the Front Of House Lighting. (538 KB)

PDF version of The Centre In The Square Stage Floor Plan including the Front Of House Lighting.(1/16":1")

Note: Drawing formatted for 11x17 paper

(323 KB)
DXF version of the Side Elevation of The Centre In The Square Stage(Raffi Armenian Theatre). (825 KB)
Visual CADD(VCD) version of the side elevation of The Centre In The Square Stage(Raffi Armenian Theatre). (626 KB)

PDF version of the side elevation of The Centre In The Square Stage(Raffi Armenian Theatre)(1/16":1').

Note: Drawing formatted for 11x17 paper

(256 KB)

Click link to download the Visual CADD Viewer VCViewer.exe
Running this file after you download it will install the freely distributable
Visual CADD Viewer on your computer.
(3.2 meg)

For CADD assistance or informaiton click here

Computer Information

Operating System:
Windows XP Professional

Software:
Visual CADD v. 5 (AutoCad Compatible)
Microsoft Office
Lightwright 4

E-mail addresses:
Bob Luffman, Crew Chief: bluffman@centre-square.com
Terry Hynes, Head Electrician/CADD/Computers: thynes@centre-square.com


Loading Information

1 standard hand pallet truck 27" x 48"

The loading doors are located on Ellen Street. There are signs on most major streets and highways directing traffic to The Centre In The Square. Trucks should follow the signs which direct buses to parking.

Loading dock floor level is the same level as the stage and is 1.2m or 4' above ground level. There are 3 loading doors. Door #1 is 3.8m/12'6" high by 3m/10' wide and is equipped with a load leveller. Door #2 is 2.7m/9' high by 3m/10' wide and is also equipped with a load leveller. Door #3 is 2.5m/8'2" high by 3m/10' wide and loads directly into a freight elevator. Door #3 is not equipped with a load leveller. All loading docks can accomodate a 13.5m/45' tractor trailer. It is approximately 12m/40' from the loading doors to the stage right side of the stage. There are no obstructions.

Because of the local fire regulations, no vehicle may be parked in the loading area beyond the time required to load or unload it. There is a parking lot behind the theatre which is reserved for theatre personnel and smaller vehicles used by touring companies. Access is restricted please see Receptionist for details.

Larger vehicles may park in a designated area at the Kitchener Memorial Auditiorium which is approximately 1 kilometre/½ mile from Centre In The Square.

Note:
Trucks and buses may NOT be left running in the loading dock area. The fresh air intake to the building is located in this area. Parking and shore power for buses can be provided.



Floor Plans & Elevations

Please click on file title to download.

BASEMENT LEVEL — HiREZ 808K file
BASEMENT LEVEL — LoREZ 204K file

MAIN FLOOR — HiREZ 1.2MB file
MAIN FLOOR — LoREZ 308K file

OVERHEAD STAGE — HiREZ 1MB file

OVERHEAD FLOOR PLAN — HiREZ 1.2MB file
OVERHEAD FLOOR PLAN — LoREZ 284K file

SIDE ELEVATION — HiREZ 820K file
SIDE ELEVATION — LoREZ 104K file

Larger vehicles may park in a designated area at the Kitchener Memorial Auditiorium which is approximately
1 kilometre (half mile) from Centre In The Square.

Note:
Trucks and buses may NOT be left running in the loading dock area. The fresh air intake to the building is located in this area. Parking and shore power for buses can be provided.




Directional Maps

Click on title to download pdf file

MAP TO LOADING DOCK

TRUCK PARKING


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